Payment Policy

I. GENERAL PROVISIONS

To provide customers with the greatest convenience when shopping online, Store-dji.vn supports multiple flexible, safe, and secure payment methods. All payment transactions on the website are made in Vietnamese dong (VND).

II. ACCEPTED PAYMENT METHODS

1. Cash on Delivery (COD):

The customer pays the delivery staff directly in cash after inspecting and receiving the goods.

This method applies to orders delivered nationwide in accordance with the company's shipping policy.

2. Bank transfer:

After placing an order, the customer transfers payment directly to the company's official bank account.

Transfer description: [Order number] - [Purchaser's telephone number] (Example: DH123456 - 0912345678).

Bank account details:

Account holder: CONG TY TNHH SUMO SOLUTIONS VIET NAM

Account number: 03693698888

Bank: MB Bank

The order will be confirmed, packed, and dispatched once the Accounting Department records the successful transfer.

3. Online payment by ATM card / Visa / Mastercard / QR code (where a payment gateway is connected):

The customer pays directly through the intermediary payment gateway integrated into the website.

All customer card and bank-account information is securely encrypted in accordance with international standards and is not stored on the website's system.

III. PAYMENT CONFIRMATION

After completing payment, customers should retain the payment evidence (receipt, bank-transfer confirmation, or statement) and send confirmation information when requested so that the Company can reconcile the payment and process the order promptly.

IV. INVOICES

The Company issues invoices in accordance with applicable law. Customers requiring an invoice must provide complete billing information when placing the order or before the Company issues the invoice.

V. PAYMENT TERMS FOR CUSTOM ORDERS / NEGOTIATED QUOTATIONS

For orders requiring a site survey, technical consultation, or a custom configuration under a separate quotation:

The customer must make an advance payment or deposit at the percentage stated in the quotation or sale contract.

The remaining amount will be paid after delivery and acceptance, or according to the schedule specified in the contract or quotation.

VI. PAYMENT SECURITY

1. Security commitment:

The Company is committed to strictly protecting customers' payment information in accordance with Vietnamese laws on personal-data protection and online-payment security.

2. Payment-information processing:

For online transactions processed through a third-party payment gateway, the customer's payment information is handled directly on the secure system of a licensed intermediary payment service provider.

3. No storage of sensitive data:

The Company does not store customers' sensitive payment data, including but not limited to payment-card details, CVV/CVC codes, transaction passwords, or OTP codes.

VII. EFFECTIVE DATE

This Payment Policy takes effect from the date it is published on the website and may be amended or supplemented when necessary. The latest version will be publicly posted on the website and will take effect upon publication.

VIII. PAYMENT SUPPORT CONTACT INFORMATION

Operator: SUMO SOLUTIONS VIETNAM COMPANY LIMITED

Support hotline: 0789 133911

Email: cskh@sumosolutions.vn