Policies & Terms

Conditions and Restrictions on Providing Goods and Services

Version: 25/09/2026

CONDITIONS AND RESTRICTIONS ON PROVIDING GOODS AND SERVICES SUMO SOLUTIONS VIETNAM CO., LTD

Business code: 0108745992

Website: https://store-dji.vn/

I. Scope of supply

The website provides related goods and services within the territory of Vietnam. Delivery depends on the address, shipping unit and actual conditions.

Order conditions

Buyers must provide accurate full name, phone number, email, address and invoice information. Orders are confirmed when the Company sends a confirmation notice or staff confirm after checking information, inventory and prices.

II. Quantity limits and project orders

The website may limit purchase quantities if notified on the product page or before confirmation. Corporate, project, bulk or custom configuration orders may be subject to separate quotes/contracts.

Drone products and specific technologies

Buyers must comply with user manuals, safety conditions, flight zones, licenses and applicable legal regulations. A sale does not imply confirmation that the buyer is authorized to operate in all areas.

Suspension or refusal cases

Unverifiable information; out of stock; obvious pricing errors; undeliverable address; signs of fraud; or failure to pay on time. If already paid, the Company will notify and refund according to the Payment Policy.

III. Contact information

Orders and quotes: sale01@sumosolutions.vn

Complaints, returns and data security: cskh@sumosolutions.vn

Hotline: 0789 133 911

Address: 40-42 Hung Gia 2, Phu My Hung, Tan Hung Ward, Ho Chi Minh City

Other policies

where-to-buy

Where to buy

support

Support

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Fly safe